Overview:
As the Project Manager, you’ve been asked to deliver the project status to senior management with less than 20 minutes to prepare. Part of your update includes delivering the bad news that manufacturing is having quality issues and won’t make the deadlines. What information do you need to pull together? What is your desired (presentation) outcome? How do you deliver bad news and maintain your composure? It’s imperative that your delivery is clear, logical, and addresses the needs of your audience. Your team is counting on you, and your reputation is at stake.
We will examine:
- What is your presentation goal?
- Who is your audience?
- How do you decide what information to present?
- How do you maintain composure and credibility while delivering bad news?
- How do you prepare for, and handle Q&A?
How you will benefit:
Learning how to effectively speak under pressure, in an impromptu situation, will build your reputation and impress leaders in your organization.
Course Outline:
- Know your audience
- Quick framework for presentation success
- Preparing mentally and physically
- How to engage and READ the audience
- Learn the difference between presenting to peers/management and the C-suite
- Deliver bad news with respect and composure
- How to handle Q & A
Who Should Attend:
Anyone who is asked to deliver a last-minute presentation to peers, senior management, internal and external customers
Prerequisites:
Highly recommended: Business Communication Fundamentals
Cost: Half-day class
Location: Location and driving directions will be emailed separately upon registration.
