Business Communication Fundamentals – BEND, OR

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Whether communicating with your co-workers, your boss, or upper level management, get your message heard in a clear, concise and compelling manner.  In this four hour interactive business communication course, we will provide you necessary verbal, non-verbal and written tools to help you to communicate more effectively, and promote a respectful working  environment.

We will examine:

  • How to write an effective and persuasive email
  • What respectful communication looks like, and sounds like.
  • Learn active listening skills to achieve your desired outcome

How You Will Benefit:

  • Increase office productivity
  • Create interest and action for your ideas
  • Improve personal credibility
  • Mitigate conflicts
  • Save time by composing concise, descriptive emails

Course Outline:

  • Review modes of communication
    • Verbal
    • Non-verbal
    • Written
  • Writing effective correspondence
    • Email
    • Office memos
  • Delivering the message (style & content)
  • Active listening & paraphrasing

Who Should Attend:
Anyone in an organizational environment that must communicate ideas, processes or products.

No prerequisites.

Cost: Half-day class

Location: Location and driving directions will be emailed separately upon registration.


June 8, 2017
8:00 am - 12:00 pm
Event Category:


Julie Black


OSU Cascades, Tykeson Hall
1500 SW Chandler Avenue
Bend, OR 97702 United States
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